I ordered new vinyl lettering for my sailboat name and port from www.lettering.com.
This is my second time using them.
When I applied the lettering, the main wording looked different and did not appear to be the same font. I called to explained and I was prepared to provide a picture, they looked at the graphic and realized that they cut of the first and last letter because I had a 'can' effect applied and they assume most wanted the first and last letter slightly cut off due to the lettering being squeezed.
I was prepared for some push back because this is not what was intended and before I could return a conversation, they immediately said, we will make you a new one and send it out the next day.
It is sad these days when you get good customer service from a business and you are surprised. When something is not right or what was intended, the reaction of others is what shows a true character of the person or business.
If you are looking for vinyl lettering, I would recommend this company.
This is my second time using them.
When I applied the lettering, the main wording looked different and did not appear to be the same font. I called to explained and I was prepared to provide a picture, they looked at the graphic and realized that they cut of the first and last letter because I had a 'can' effect applied and they assume most wanted the first and last letter slightly cut off due to the lettering being squeezed.
I was prepared for some push back because this is not what was intended and before I could return a conversation, they immediately said, we will make you a new one and send it out the next day.
It is sad these days when you get good customer service from a business and you are surprised. When something is not right or what was intended, the reaction of others is what shows a true character of the person or business.
If you are looking for vinyl lettering, I would recommend this company.