My new Honda generator was delivered today by FedEx ground. They destroyed it. Despite the "Fragile" stickers on the box it looked like they backed the truck over it. The generator is partially crushed, which sorta ruins my 4th of July week as I was planning on using the generator to support several day out on Block Island without killing my batteries..... Great. The chimps that work for FedEx also left the thing on my back deck despite large labels indicating that the package needed to be inspected and signed for. They are truely morons. I promised myself I would never do business with them again two years ago when they trashed a mint British Seagull outboard that I bought. That was trial getting the money back. I didn't think to ask the vendor what shipping service they used and when I got the FedEx tracking # via email I got a lump in my gut. They proved me right. Never again will I use them nor will I allow a vendor to ship me anything via FedEx. How they stay in business is beyond me. Rant off, RT