The big thing about mine was it was stuck more to the shaft than the strut, plus there wasn't room for their tool to push it towards the prop, so they pushed it forward and then cut it off, plus I'm pretty sure there was some time lost going back and forth for parts, discussion with the job supervisor and so on. If everything goes well, it should be just press off, press on and over in a short time. It seems like there might have been some time spent cutting one to the right length too, but they might have found one the correct length. Apparently, 38s have an unusual length. Not really defending them, KKMI has never been cheap, but usually fair.
Don